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How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing?

Q. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing?

A. Ask the higher priced contractor why he is higher. If he can explain why in a logical way (other than saying the lower priced one is a jerk or some other derogatory remark), he may be able to give you a good feeling and help you understand the processes needed to do it right. Then ask the lower priced contractor why he is so low. If he says he can do a better job for less or that he works on volume, chances are he is inexperienced. Quality restoration firms do not work on volume.

If you need a stone restoration contractor, visit the Find a PRO section to locate one in your area. All of the pros listed there are licensed if their state requires it, have provided proof of insurance, references and have signed a commitment to professional integrity.
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Comments (2) Comments
Comment by Alan Mayr on Fri, Jun 13th, 2008 at 5:38 PM
When in doubt ask your contractor to do a sample and compare the results. It may not be feasible for a contractor to provide you an accurate price over the phone as they cannot assess the depth of damage to be repaired, without quoting high to be sure, but a sample removes all doubts as to what they can really do.
Comment by ryan on Sun, Sep 16th, 2007 at 10:55 AM
ask for a work portfilo and also ask to speak with a previous customer
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